Refund Policy

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Return Policy

 

Our main goal is customer satisfaction and because of that we strive to only deliver the highest quality street wear. If for some reason, you are not fully satisfied with your purchase, you may return your purchase to receive a store credit free of charge. Returns for a refund to your original payment method will require a handling and processing fee of 5.99€. Our policy lasts 30 days. If 30 days have gone by since the delivery of your purchase (not the date you placed your order), unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact us prior to returning your order at hello@yayukata.com, and we will provide you our returns form along with all details of returning and exchanging your items. Read our full Refund Policy here

Refunds

  • Please allow up to 3 business days for processing after we've received your package.
  • Shipping costs are non-refundable
  • Import duties/taxes are also non-refundable
  • All international refunds are subject to the handling & processing fee of 5.99€, which will be deducted from the total amount (when choosing a refund to your original payment method)
  • Store credits are free of charge
  • Exchanges for a different size are also free of charge